Staffing Case Studies

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Legal Staffing Services Case Studies

How Our Staffing Company Helps Legal Organizations Attain Goals

With more than 100 years combined of direct legal experience, the recruiters at Exclusively Legal provide staffing services that speak to our clients’ needs and add value to their organizations. Throughout the years, we’ve developed a deep understanding of the issues clients face in making hiring decisions and have developed successful solutions to overcome problems and allow clients to get back to business. Our case studies serve as a testament of the innovative staffing services we provide that create lasting business relationships.

Case Study No. 1: Thinking Outside the Box

SUMMARY

Exclusively Legal’s broad search strategy yielded the perfect candidate for a position with an international law firm.

PROBLEM: Can’t Find a Perfect Match

Many legal organizations find the search for the perfect candidate with the right skill set and personality to be quite difficult. After six months of interviewing a number of applicants for a human resources manager position, this international law firm client was still unable to find a candidate who possessed the unique blend of experience and values they were looking for. As a result, the client sought the staffing expertise of the recruiters at Exclusively Legal.

SOLUTION: Change the Focus of the Search Strategy

The Exclusively Legal recruiters worked closely with the human resources executive team to educate them on the local legal market. During the following weeks, the Exclusively Legal staffing team added value to the hiring process by providing knowledgeable insight into market trends and the candidates the client was considering.

Exclusively Legal offered valuable feedback on the variety of candidates who had previously been considered by the firm, and worked closely with the hiring authorities to understand their unique needs. Ultimately, the law firm agreed to expand their search parameters to include applicants with a variety of backgrounds they previously ruled out.

Instead of focusing on finding an applicant with large legal firm experience and heavy exposure to California labor law, the client switched focus to a candidate’s ability to connect with the team and who would work well within the firm's culture. As the firm refined their qualifications for the new job position, Exclusively Legal changed their targeted recruiting efforts to mirror the new profile.

RESULTS

When the client focused efforts on finding a candidate with strong human resources experience whose personality fit the company culture and who had the ability to connect with the firm’s staff, the client was extremely successful in finding the right candidate who matched the criteria of necessary background combined with personality fit.

Case Study No. 2: Satisfaction, Guaranteed

SUMMARY

Exclusively Legal’s generous guarantees for candidate placement in contract and direct-hire legal jobs offered flexibility in meeting a law firm’s unique needs.

PROBLEM: Placed Candidate Relocated

While Exclusively Legal boasts a 95% success ratio for direct-hire placements, a small portion of client-candidate matches may “fall off” for a variety of unique reasons. For this particular law firm client, the original candidate that the Exclusively Legal recruiters placed in a marketing coordinator position relocated, leaving the role open after only 10 months. Determined to fill the position once more, the firm sought Exclusively Legal’s assistance.

SOLUTION: Flexible Guarantees for All Placements

The timeframe that the original placement worked fell outside of Exclusively Legal's contractual guarantees; however, through the team’s dedication to core values and commitment to doing the right thing in every situation, the Exclusively Legal staffing team assisted in recruiting for the position a second time, finding another suitable candidate through the company’s extended referral network. Knowing the match was a solid one, Exclusively Legal offered the client a lengthy extended guarantee for the new placement to ensure total satisfaction.

RESULTS

The candidate accepted employment with the law firm and maintains her marketing coordinator role. The firm consistently expresses how instrumental Exclusively Legal was in finding the right person by truly listening to their needs and offering tremendous flexibility in the fees and guarantees.

Case Study No. 3: Communicating the Right Fit

SUMMARY

Exclusively Legal’s exceptional communication skills allowed for a true understanding of what a corporate legal client wanted in a candidate.

PROBLEM: Message Lost in Translation

While many legal staffing companies provide clients with employees to fill contract and direct-hire jobs, not all can deliver exactly what a client is looking for. This corporate legal client worked with another staffing agency for several months to fill a legal assistant position for its general counsel and executive legal team without success.

The corporation received more than 70 resumes for the open position from their own recruiting efforts, but after a series of initial interviews, none of the applicants seemed to be the right fit. The other agency simultaneously sent them many candidates but none of them matched the client’s search criteria. The client then enlisted the help of Exclusively Legal.

SOLUTION: Gain a True Understanding of the Client

The Exclusively Legal staffing team met with the client in person to discuss what type of candidate was needed to fill the position. The goal was to understand with complete confidence what the client was seeking. Based on detailed conversations, the Exclusively Legal recruiters presented six resumes to the client that represented candidates who were thoroughly screened and matched based on skill set and cultural fit.

RESULTS

The client interviewed three of the six candidates, and two of them were asked back for a second round of interviews. In the end, one candidate was deemed a perfect fit for the original position. The company was so impressed with the "runner up" candidate, she was offered another role within the organization. Exclusively Legal has since worked with this client to staff a number of other legal jobs and anticipates a long-standing relationship with the company over time. Excellent communication and understanding upfront contributed to the success of these placements.

Case Study No. 4: Business Partners for the Long Haul

SUMMARY:

Exclusively Legal provided legal staffing services that grew and adapted to a national law firm’s changing needs in multiple offices.

PROBLEM: Firm's Expansion Creates Needs in Several Markets

As times change, so do the goals of legal organizations. This law firm client worked with Exclusively Legal since first opening the doors for business in San Diego several years ago. Due to Exclusively Legal’s local market expertise, the legal recruiters initially worked with this national law firm’s East Coast office to find an office manager for its San Diego office.

Several placements were made in the new San Diego office. And in an effort to get to know more about the culture of this East Coast-based firm, an Exclusively Legal recruiter made time to visit her long-distance contact while on vacation on the East Coast. The relationship developed over time and the recruiter was called upon to assist with specialized management recruiting for another growing satellite office of the law firm.

SOLUTION: Staffing Services That Grow with Clients

The Exclusively Legal staffing team went the extra mile to understand and meet the growing needs of this client. The recruiters at Exclusively Legal screened 70 resumes for the remote management position, interviewed dozens of potential candidates by phone and met in person with more than 10 professionals for face-to-face interviews. The recruiters presented the client with seven candidates – all of whom had qualifications that met and exceeded criteria.

RESULTS

The client, impressed with the level of candidates sourced, chose to interview all seven applicants. After three rounds of interviews, the company made an employment offer. The chosen candidate accepted and continues to do exceptionally well in her management role.